Setting up the Authenticator App on a new device (Computer Required)

This setup will only work if you're able to sign-in successfully to your email account.

*If you are locked out of your account due to MFA please have your manager fill out this form to have your methods reset: People Leader Password/MFA Reset Form 

Step 1. From a computer visit My Sign-Ins | Security Info | Microsoft.com 

Step 2. Click +Add sign-in method

Step 3. Choose the Authenticator App

Step 4. Click Add 

Step 5. Click Next

Step 6. Click Next

You should now see instructions for Scanning the QR Code 

Step 7. From your Phone Open the Authenticator App - Click + or Add Account

     

Step 8. Click Work or school account

Step 9. Click Scan QR Code 

Step 10. Scan the code displaying on the computer, you should see the account listed on your phone once successfully scanned

Step 11. Back on the computer Click Next

Step 12. Verify the MFA prompt by entering the number shown on screen in the app

Step 13. Success - Click Next to exit the prompt

You may notice this pop-up briefly in the top right confirming the app was successfully added to your methods.