Setting up the Authenticator App on a new device (Computer Required)
This setup will only work if you're able to sign-in successfully to your email account.
*If you are locked out of your account due to MFA please have your manager fill out this form to have your methods reset: People Leader Password/MFA Reset Form
Step 1. From a computer visit My Sign-Ins | Security Info | Microsoft.com
Step 2. Click +Add sign-in method
Step 3. Choose the Authenticator App
Step 4. Click Add
Step 5. Click Next
Step 6. Click Next
You should now see instructions for Scanning the QR Code
Step 7. From your Phone Open the Authenticator App - Click + or Add Account
Step 8. Click Work or school account
Step 9. Click Scan QR Code
Step 10. Scan the code displaying on the computer, you should see the account listed on your phone once successfully scanned
Step 11. Back on the computer Click Next
Step 12. Verify the MFA prompt by entering the number shown on screen in the app
Step 13. Success - Click Next to exit the prompt
You may notice this pop-up briefly in the top right confirming the app was successfully added to your methods.