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Making a call by dialing the Number 1. Do one of the following: • Pick up the handset. • Press the Speakerphone key. • Press the HEADSET key. 2. Enter the contact number. 3. Tap the Call option on the screen. Calling Contacts  Procedure: 1. From the Calls ...

This process does not require a phone system license or a team's dedicated number. To create a new speed dial entry: 1. Open the Teams client and sign into your account. 2. Click on the Calls tab on the left side of Teams menu. 3. Select the Contact headin...

This process only requires a phone system license and a team's dedicated number if adding a 10-digit number (ie 905-529-7102) to the call. Adding in another 365 teams' identity is free. To add someone to a call in progress, within Teams, please follow the fo...

This process does not require a phone system license or a team's dedicated number. To check your voicemail from Teams, please follow these steps: From the calls tab on the left side menu, select the Phone heading. From there, you can filter by voicemail or...

This process does not require a phone system license or a team's dedicated number. To set up your voicemail greeting in Teams, please follow the following steps: 1. Open the Teams client and sign into your account. 2. Click on the 3 dots in the upper-right ...

This process only requires a phone system license and a team's dedicated number if calling a 10-digit number (ie 905-529-7102) Calling a 365 teams' identity is free. To place a call in Teams, please follow the following steps: 1. Open the Teams client and s...

This process does not require a phone system license or a team's dedicated number. To place a call in progress on hold within Teams, please use the following steps: 1. While you are in a call, select more actions at the top of the window. Then select Hold, t...

This process only requires a phone system license or a team's dedicated number if transferring to a 10-digit number (ie 905-529-7102) Transferring to a 365 teams' identity is free. To transfer a call in progress to someone else within Teams, please follow th...

Forwarding your calls to phone number, requires a phone system license and a team's dedicated number. Forwarding to voicemail or another 365 teams' identity is free. Disclaimer Users are not advised to forward calls from their Teams number to their cellular...

This process only requires a phone system license or a team's dedicated number if conferencing in a 10-digit number (ie 905-529-7102) Conferencing in another 365 teams' identity is free. To start a conference a call in Teams, please follow the following step...

This process does not require a phone system license and a team's dedicated number. For users with a Team's dedicated number, your caller ID has been masked to your respective working location when calling using your Teams number. This has been done to prese...

This process requires a phone system license and a teams dedicated number. To join a Call Queue in Teams, please follow the following steps: 1. Open the Teams client (web/desktop) and sign into your account 2. Click on the 3 dots in the upper-right corner o...

This self-help document will help you get started with configuring the PrinterLogic application so you can print or release secure print jobs from your mobile device. These instructions were written for iOS but these same principals will apply to the Android A...

This self-help document will help you get started with adding a printer, setting a default printer and changing printer preferences from your PC. It should be noted that on new machines that are deployed by IT, this extension has been preinstalled. Windows...

A prerequisite to this guide is installing and configuring the application. Please follow this guide before continuing: https://help.ymcahbb.ca/books/printerlogic/page/configure-the-printerlogic-application-on-ios This self-help document will walk you throug...

The first is installing and configuring the application. Please follow this guide before continuing: https://help.ymcahbb.ca/books/printerlogic/page/configure-the-printerlogic-application-on-ios The second is adding a printer through the application. Please ...

What is secure printing? Secure Printing will hold the print job at the printer and it will not be printed until it has been released from the mobile application. This ensures the print job makes it into your hands, remaining secure. This guide has two prere...

This is a guide to log into your E-Mail and set up MFA (multi-factor authentication). You need to have the app installed on your phone prior to this process. There is another article guiding you through the install of the Microsoft Authenticator application. ...

This is a guide to install the UKG Pro application. Please ensure that your account has been configured for MFA using the following guides before attempting, https://help.ymcahbb.ca/books/multifactor-authentication/page/set-up-mfa-for-micro...