Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

96 total results found

Microsoft 365

Tips & How-To's

Teams

PrinterLogic

Multifactor Authentication

UKG

OneDrive

People Leader Resources

iOS

Outlook

Edge

JAMf

This section requires logging into your Microsoft 365 account.

Canon

Windows

Chrome

UKG - Seasonal Staff

Guides and tips for seasonal staff looking to access UKG. Click on a page below and you will find the appropriate guide on the left-hand side of the page.

Excel

Word

Adobe Acrobat Pro

Zoom

PrinterLogic IT

Android

Shared Devices

Teams

User Experience - Basic

Teams

User Experience - Advanced

Teams

Premium (Teams Premium License Required)

Teams

Mobile

Outlook

Desktop/Laptop

Outlook

Yealink Hardware Phone Guide

Teams Shared Devices

Making a call by dialing the Number 1. Do one of the following: • Pick up the handset. • Press the Speakerphone key. • Press the HEADSET key. 2. Enter the contact number. 3. Tap the Call option on the screen. Calling Contacts  Procedure: 1. From the Calls ...

Teams
Teams Hardware

AudioCodes Hardware Phone Guide

Teams Shared Devices

Teams
Teams Hardware

Contacts and Speed dial

Teams User Experience - Basic

This process does not require a phone system license or a team's dedicated number. To create a new speed dial entry: 1. Open the Teams client and sign into your account. 2. Click on the Calls tab on the left side of Teams menu. 3. Select the Contact headin...

How to add people to a call in progress

Teams User Experience - Basic

This process only requires a phone system license and a team's dedicated number if adding a 10-digit number (ie 905-529-7102) to the call. Adding in another 365 teams' identity is free. To add someone to a call in progress, within Teams, please follow the fo...

How to check your voicemail

Teams User Experience - Basic

This process does not require a phone system license or a team's dedicated number. To check your voicemail from Teams, please follow these steps: From the calls tab on the left side menu, select the Phone heading. From there, you can filter by voicemail or...

How to configure your Teams voicemail

Teams User Experience - Basic

This process does not require a phone system license or a team's dedicated number. To set up your voicemail greeting in Teams, please follow the following steps: 1. Open the Teams client and sign into your account. 2. Click on the 3 dots in the upper-right ...

How to make a call

Teams User Experience - Basic

This process only requires a phone system license and a team's dedicated number if calling a 10-digit number (ie 905-529-7102) Calling a 365 teams' identity is free. To place a call in Teams, please follow the following steps: 1. Open the Teams client and s...

How to place a caller on hold

Teams User Experience - Basic

This process does not require a phone system license or a team's dedicated number. To place a call in progress on hold within Teams, please use the following steps: 1. While you are in a call, select more actions at the top of the window. Then select Hold, t...

How to transfer a call in Teams

Teams User Experience - Basic

This process only requires a phone system license or a team's dedicated number if transferring to a 10-digit number (ie 905-529-7102) Transferring to a 365 teams' identity is free. To transfer a call in progress to someone else within Teams, please follow th...

Call Answering Options

Teams User Experience - Advanced

Forwarding your calls to phone number, requires a phone system license and a team's dedicated number. Forwarding to voicemail or another 365 teams' identity is free. Disclaimer Users are not advised to forward calls from their Teams number to their cellular...

Conference call

Teams User Experience - Advanced

This process only requires a phone system license or a team's dedicated number if conferencing in a 10-digit number (ie 905-529-7102) Conferencing in another 365 teams' identity is free. To start a conference a call in Teams, please follow the following step...

Hide your caller ID

Teams User Experience - Advanced

This process does not require a phone system license and a team's dedicated number. For users with a Team's dedicated number, your caller ID has been masked to your respective working location when calling using your Teams number. This has been done to prese...

How to join a Call Queue

Teams User Experience - Advanced

This process requires a phone system license and a teams dedicated number. To join a Call Queue in Teams, please follow the following steps: 1. Open the Teams client (web/desktop) and sign into your account 2. Click on the 3 dots in the upper-right corner o...

Configure the PrinterLogic application on iOS

PrinterLogic

This self-help document will help you get started with configuring the PrinterLogic application so you can print or release secure print jobs from your mobile device. These instructions were written for iOS but these same principals will apply to the Android A...

How to add a printer from your computer/laptop

PrinterLogic

This self-help document will help you get started with adding a printer, setting a default printer and changing printer preferences from your PC. It should be noted that on new machines that are deployed by IT, this extension has been preinstalled. Step 1a...

How to add a Printer to your iOS device

PrinterLogic

A prerequisite to this guide is installing and configuring the application. Please follow this guide before continuing: https://help.ymcahbb.ca/books/printerlogic/page/configure-the-printerlogic-application-on-ios This self-help document will walk you throug...

How to print from iOS

PrinterLogic

The first is installing and configuring the application. Please follow this guide before continuing: https://help.ymcahbb.ca/books/printerlogic/page/configure-the-printerlogic-application-on-ios The second is adding a printer through the application. Please ...

Secure Printing

PrinterLogic

What is secure printing? Secure Printing will hold the print job at the printer and it will not be printed until it has been released from the mobile application. This ensures the print job makes it into your hands, remaining secure. This guide has two prere...

Set-up MFA for Microsoft 365 Email (Computer Required)

Multifactor Authentication

This is a guide to log into your E-Mail and set up MFA (multi-factor authentication). You need to have the app installed on your phone prior to this process. There is another article guiding you through the install of the Microsoft Authenticator application. ...

Install UKG Classic Pro application (iOS/Android)

UKG

This is a guide to install the UKG Pro application. Please ensure that your account has been configured for MFA using the following guides before attempting, https://help.ymcahbb.ca/books/multifactor-authentication/page/set-up-mfa-for-micro...