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This is a guide to configure the UKG Pro Classic application. Ensure that the UKG Pro Classic application has been installed, https://help.ymcahbb.ca/books/ukg/page/install-ukg-classic-pro-application-iosandroid Please ensure that your account has been conf...

If multi-factor authentication hasn't been setup, please use the following guides, https://help.ymcahbb.ca/books/multifactor-authentication/page/how-to-install-ms-authenticator-iosandroid https://help.y...

File Sharing (by email): Microsoft official resource: Share OneDrive files and folders - Office Support (microsoft.com) Note: There are usually a few different ways to do the same task in Office 365, this guide is to provide the steps as simple and easy to ...

The limit for a file or folder name is 255 characters. For example, if the full path to the file is over that character limit the sync will fail. This is due to the Windows API and you will be instructed to trim the path names to successfully synchronize your ...

This is a guide to install the Microsoft Authenticator application which is the first step in enrolling for Multi-factor authentication. Step 1 - Open the iOS app store/Google Play store or Comp Portal if using a corporate owned device. Step 2 - Download the...

Step 1: To log into your email, go to Microsoft 365 Step 2: Enter your YMCAHBB.CA email and password provided to you or your existing password. Step 3: You will be prompted by the following, Note: You can click "Don't ask again for 60 days" if you would lik...

This guide is applicable for all people leaders. The following instructions will guide you through the process of using a newly made tool which will allow you to perform a Password and/or MFA reset for your direct reports'. Step 1 - Login into your Microsof...

Go to your settings menu on iOS. Scroll down and select Safari.   2. Scroll down and select Clear History and Website Data 3. Then select Clear History and Data

Open an email message that you would like to print in Outlook. 2. Toward the top of the email message there are three dots as shown below. Click it and select print in the menu that appears. 3. Upon selecting print, the email message will appear in a...

Step 1: Go to the top right corner and click on these 3 dots. Step 2: Open History. Step 3: Click the trash can. Step 4: Click and change the “Time range” to “All time”. Step 5: Click to unselect “Browsing history” and “Downlo...

*******You must have proper access (read, send as, send on behalf [if applicable]) to utilize this functionality******* To add a mailbox to your personal email inbox, do the following: Log into your Office 365 account, open Outlook, right-click on the 'F...

The following guide is intended for users who would like to use the scan to email function on the canon copiers. In the past users were generally setup with a remote folder which requires users to be on site in order to get their scanned documents. Scan to ema...

Intelligent recap leverages AI to automatically provide a comprehensive overview of your meeting, helping users save time catching up and coordinating next steps. Found on the new ‘Recap’ tab in Teams calendar and chat, users will see AI-powered insights like ...

Step 1: Go to the top right corner and click on these 3 dots. Step 2: Select Clear Browsing Data. Step 3: Select the "Advanced" heading. For time range, select "All time". Then select "Cookies and other site data" & "Cached images and files". Select "Cle...

Select the Microsoft 365 group inbox. Once selected press the 3 dots. 2. Click the settings option. 3. Ensure the receive all email and events option is selected.        

This process requires a phone system license and a teams dedicated number. To leave a Call Queue in Teams, please follow the following steps: 1. Open the Teams client (web/desktop) and sign into your account 2. Click on the 3 dots in the upper-right corner ...

This process requires a phone system license and a teams dedicated number. You will also be required to be a member of the respective call queue for the office/branch you are calling on behalf of. Open the Teams client (web/desktop) and sign into your acco...

It was recently brought to our attention that users were experiencing popups on iOS stating Private Relay Unavailable. Private Relay is a premium iCloud service that aims to preserve your privacy by masking your device and location information when visiting...