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46 total results found

Windows Hello Setup - Reminder

Windows

Setting up Windows Hello allows your device to be fully authenticated, so that you won’t receive an MFA prompt every time you login, and your login will be faster. This is mandatory for all YMCA HBB Enterprise user devices.  Verify your MFA when prompted ...

How to clean Fedcap Installation

Fedcap

To clean the Fedcap application, please launch the Company Portal application from the Start Menu: Open the Apps section on the side bar and find "HBB-Fedcap Cleaner" or search for it using the top bar: Please click the "Install" button to start the proc...

How to set time zone & meeting hours in Outlook

Outlook Desktop/Laptop

Step 1 - Open Outlook in a browser. Step 2 - Click on the Gear icon displayed in the top right of the screen. Step 3 - Select Calendar and then View. Ensure (UTC -05:00) Eastern Time (US & Canada) is selected as the time zone shown below. Once that has been...

iPad Turn Off and On

iOS

iPad without a Home button 1. Press and quickly release the volume button closest to the top button. 2. Press and quickly release the volume button farthest from the top button. 3. Press and hold the top button until the following confirmation window displa...

How to set Desktop Application (Word, Excel, PowerPoint) as Default

Teams

Step 1: Open Microsoft Teams and go to the file directory of your channel Step 2: Click the 3 dots next to a file (it needs to be a xlsx, docx, pptx) Step 3: Hover over Open and select Change Default Step 4: Select Desktop and hit Save

Clearing Teams Cache - Comp Portal

Teams User Experience - Basic

Step 1: Open Company Portal by clicking the start menu and selecting the following. Step 2: Sign in if requested. The following home page will appear. If the HBB-Clear Teams Cache doesn't appear, use the search box to find it. Click HBB-Clear Teams Cache ...