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Reset a YMCA managed iPad

Step 1 - Click the Settings icon on your iPad

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Step 2 - Click the General tab

Step 3 - Click Transfer or Reset iPad

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Step 4 - Click Erase All Content and Settings

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Step 5 - Click Continue

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Step 6 - Click Erase iPad

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Step 7 - Enter the iPad's Passcode

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Once the passcode has been entered the iPad will begin to erase everything and reset to factory settings.

Step 8 - Click the home button to begin setting up the iPad

Step 9 - Click English

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Step 10 - Click Canada

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Step 11 - Click Continue

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Step 12 - Click Set up without another device

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Step 13 - Connect to a Wi-Fi Network or Mobile Hotspot

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Once the iPad is connected to a network you will see it start its configuration process.

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Step 14 - Click Enroll this iPad

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Step 15 - Setup the Passcode - First we will need to change the option from a 6-digit passcode to a 4-digit passcode. 

Click Passcode Options

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Click 4-Digit Numeric Code

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Enter the Passcode you want to use - YMCA Standard is 9622

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Re-enter the new Passcode

Step 16 - Click Enable Location Services

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All done! Once the setup has completed the iPad will load into the standard home screen, within a couple of minutes you should see the iPads background change to the standard YMCA one with the home location and serial number listed, this will also start the process of installing the designated apps. 

If the location that was auto selected is incorrect, please send a ticket to HBB Support and we can update the location remotely.