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Hide your caller ID

Teams User Experience - Advanced

This process does not require a phone system license and a team's dedicated number. For users wi...

Updated 1 year ago by Thomas Salvo

Conference call

Teams User Experience - Advanced

This process only requires a phone system license or a team's dedicated number if conferencing in...

Updated 1 year ago by Thomas Salvo

How to delete cookies in Safari

iOS

Go to your settings menu on iOS. Scroll down and select Safari.   2. Scroll down and sele...

Updated 1 year ago by Thomas Salvo

Guide to Reset Staff Passwords & MFA Devices

People Leader Resources

This guide is applicable for all people leaders. The following instructions will guide you throug...

Updated 1 year ago by Thomas Salvo

How to log into UKG on desktop/laptop computer

UKG

If multi-factor authentication hasn't been setup, please use the following guides, ...

Updated 1 year ago by Thomas Salvo

How to log into Microsoft 365 Email with MFA

Multifactor Authentication

Step 1: To log into your email, go to Microsoft 365 Step 2: Enter your YMCAHBB.CA email and pass...

Updated 1 year ago by Thomas Salvo

How to install MS Authenticator (iOS/Android)

Multifactor Authentication

This is a guide to install the Microsoft Authenticator application which is the first step in enr...

Updated 1 year ago by Thomas Salvo

Accessing Microsoft 365 & UKG Flow Chart

UKG

Updated 1 year ago by Thomas Salvo

File Synchronization through Teams (Sharepoint)

OneDrive

The limit for a file or folder name is 255 characters. For example, if the full path to the file ...

Updated 1 year ago by Thomas Salvo

File Sharing (Web)

OneDrive

File Sharing (by email): Microsoft official resource: Share OneDrive files and folders - Office...

Updated 1 year ago by Thomas Salvo

How to join a Call Queue

Teams User Experience - Advanced

This process requires a phone system license and a teams dedicated number. To join a Call Queue ...

Updated 1 year ago by Thomas Salvo

Call Answering Options

Teams User Experience - Advanced

Forwarding your calls to phone number, requires a phone system license and a team's dedicated num...

Updated 1 year ago by Thomas Salvo

How to make a call

Teams User Experience - Basic

This process only requires a phone system license and a team's dedicated number if calling a 10-d...

Updated 1 year ago by Thomas Salvo

How to configure your Teams voicemail

Teams User Experience - Basic

This process does not require a phone system license or a team's dedicated number. To set up you...

Updated 1 year ago by Thomas Salvo

How to check your voicemail

Teams User Experience - Basic

This process does not require a phone system license or a team's dedicated number. To check your...

Updated 1 year ago by Thomas Salvo

Contacts and Speed dial

Teams User Experience - Basic

This process does not require a phone system license or a team's dedicated number. To create a n...

Updated 1 year ago by Thomas Salvo

AudioCodes Hardware Phone Guide

Teams Shared Devices

Updated 1 year ago by Thomas Salvo

Yealink Hardware Phone Guide

Teams Shared Devices

Making a call by dialing the Number 1. Do one of the following: • Pick up the handset. • Press t...

Updated 1 year ago by Thomas Salvo