Recently Updated Pages
Hide your caller ID
This process does not require a phone system license and a team's dedicated number. For users wi...
Conference call
This process only requires a phone system license or a team's dedicated number if conferencing in...
How to delete cookies in Safari
Go to your settings menu on iOS. Scroll down and select Safari. 2. Scroll down and sele...
Guide to Reset Staff Passwords & MFA Devices
This guide is applicable for all people leaders. The following instructions will guide you throug...
How to log into UKG on desktop/laptop computer
If multi-factor authentication hasn't been setup, please use the following guides, ...
How to log into Microsoft 365 Email with MFA
Step 1: To log into your email, go to Microsoft 365 Step 2: Enter your YMCAHBB.CA email and pass...
How to install MS Authenticator (iOS/Android)
This is a guide to install the Microsoft Authenticator application which is the first step in enr...
Accessing Microsoft 365 & UKG Flow Chart
File Synchronization through Teams (Sharepoint)
The limit for a file or folder name is 255 characters. For example, if the full path to the file ...
File Sharing (Web)
File Sharing (by email): Microsoft official resource: Share OneDrive files and folders - Office...
How to join a Call Queue
This process requires a phone system license and a teams dedicated number. To join a Call Queue ...
Call Answering Options
Forwarding your calls to phone number, requires a phone system license and a team's dedicated num...
How to make a call
This process only requires a phone system license and a team's dedicated number if calling a 10-d...
How to configure your Teams voicemail
This process does not require a phone system license or a team's dedicated number. To set up you...
How to check your voicemail
This process does not require a phone system license or a team's dedicated number. To check your...
Contacts and Speed dial
This process does not require a phone system license or a team's dedicated number. To create a n...
AudioCodes Hardware Phone Guide
Yealink Hardware Phone Guide
Making a call by dialing the Number 1. Do one of the following: • Pick up the handset. • Press t...