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Secure Printing
What is secure printing? Secure Printing will hold the print job at the printer and it will not ...
How to print from iOS
The first is installing and configuring the application. Please follow this guide before continui...
How to add a Printer to your iOS device
A prerequisite to this guide is installing and configuring the application. Please follow this gu...
How to add a printer from your computer/laptop
This self-help document will help you get started with adding a printer, setting a default printe...
Configure the PrinterLogic application on iOS
This self-help document will help you get started with configuring the PrinterLogic application s...
How to place a caller on hold
This process does not require a phone system license or a team's dedicated number. To place a ca...
How to add people to a call in progress
This process only requires a phone system license and a team's dedicated number if adding a 10-di...
Hide your caller ID
This process does not require a phone system license and a team's dedicated number. For users wi...
Conference call
This process only requires a phone system license or a team's dedicated number if conferencing in...
How to delete cookies in Safari
Go to your settings menu on iOS. Scroll down and select Safari. 2. Scroll down and sele...
Guide to Reset Staff Passwords & MFA Devices
This guide is applicable for all people leaders. The following instructions will guide you throug...
How to log into UKG on desktop/laptop computer
If multi-factor authentication hasn't been setup, please use the following guides, ...
How to log into Microsoft 365 Email with MFA
Step 1: To log into your email, go to Microsoft 365 Step 2: Enter your YMCAHBB.CA email and pass...
How to log into UKG Pro Classic application (iOS/Android)
This is a guide to configure the UKG Pro Classic application. Ensure that the UKG Pro Classic ap...
Install UKG Classic Pro application (iOS/Android)
This is a guide to install the UKG Pro application. Please ensure that your account has been con...
How to install MS Authenticator (iOS/Android)
This is a guide to install the Microsoft Authenticator application which is the first step in enr...
Accessing Microsoft 365 & UKG Flow Chart
File Synchronization through Teams (Sharepoint)
The limit for a file or folder name is 255 characters. For example, if the full path to the file ...
File Sharing (Web)
File Sharing (by email): Microsoft official resource: Share OneDrive files and folders - Office...
How to join a Call Queue
This process requires a phone system license and a teams dedicated number. To join a Call Queue ...