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How to create a weblink shortcut on iOS

iOS

Open Safari on your iPhone/iPad. Go the website you wish to create a shortcut for (ie. https:/...

Updated 5 months ago by Thomas Salvo

Reset forgotten PIN

Windows

Device must be connected to the internet for this process to work Step 1 - From the login screen...

Updated 6 months ago by Amanda Carpenter

Install UKG Pro application (iOS/Android)

UKG

This is a guide to install the UKG Pro application. Please ensure that your account has been con...

Updated 7 months ago by Thomas Salvo

How to log into UKG Pro application (iOS/Android)

UKG

This is a guide to configure the UKG Pro application. Ensure that the UKG Pro application has be...

Updated 7 months ago by Thomas Salvo

How to Sync Contacts on iPhone

iOS

Step 1 - Open Settings Step 2 - Scroll all the way down and Click Apps Step 3 - Click Conta...

Updated 8 months ago by Amanda Carpenter

Removing TrendMicro

Defender

Step 1 - Open the start menu and start typing Company Portal, Open Company Portal Step 2 - Cli...

Updated 8 months ago by Amanda Carpenter

Windows Hello Setup

Windows

Setting up Windows Hello allows your device to be fully authenticated, so that you won’t receive ...

Updated 8 months ago by Amanda Carpenter

iPad AirDrop

iOS

HOW TO SETUP AIRDROP   Go to Settings   Then got to General, and click on AirDrop   You...

Updated 8 months ago by Catalina Gonzalez

Printing in Color

Canon

All of our Canon copiers/printers are set to automatically print in black and white these steps w...

Updated 9 months ago by Amanda Carpenter

Mobile App Management (MAM)

Android

Personal devices are only supported through mobile application management (MAM). This allows us t...

Updated 10 months ago by Amanda Carpenter

Clearing Teams Cache

Teams User Experience - Basic

Step 1: Type settings in the search box, and then select the Settings app from the results. St...

Updated 10 months ago by Amanda Carpenter

Mobile App Management (MAM)

iOS

Personal devices are only supported through mobile application management (MAM). This allows us t...

Updated 10 months ago by Amanda Carpenter

Exporting Favorites

Edge

Step 1: Click the Favorites icon Step 2: Click the 3 horizontal dots Step 3: Click Export F...

Updated 10 months ago by Amanda Carpenter

Exporting Bookmarks

Chrome

Step 1: Click 3 stacked dots in top right Step 2: Click Bookmarks and Lists Step 3: Click B...

Updated 10 months ago by Amanda Carpenter

Backing Up Files to OneDrive

OneDrive

Step 1: Open OneDrive OneDrive can be opened through the taskbar, may be hiding in the hidden ic...

Updated 10 months ago by Amanda Carpenter

Disable Private Relay on the YMCA Mobile network

iOS

It was recently brought to our attention that users were experiencing popups on iOS stating Priva...

Updated 10 months ago by Thomas Salvo

How to leave a Call Queue

Teams User Experience - Advanced

This process requires a phone system license and a teams dedicated number. To leave a Call Queue...

Updated 1 year ago by Thomas Salvo

How to call from the office main line

Teams User Experience - Advanced

This process requires a phone system license and a teams dedicated number. You will also be requ...

Updated 1 year ago by Thomas Salvo

How to follow group emails within Outlook

Outlook Desktop/Laptop

Select the Microsoft 365 group inbox. Once selected press the 3 dots. 2. Click the setting...

Updated 1 year ago by Thomas Salvo

How to Add Automatic Replies (out of office)

Outlook Desktop/Laptop

Microsoft Official resource: Send automatic out of office replies from Outlook.com or Outlook on...

Updated 1 year ago by Amanda Carpenter