Recently Updated Pages
Configure the PrinterLogic application on iOS
This self-help document will help you get started with configuring the PrinterLogic application s...
How to place a caller on hold
This process does not require a phone system license or a team's dedicated number. To place a ca...
How to add people to a call in progress
This process only requires a phone system license and a team's dedicated number if adding a 10-di...
Hide your caller ID
This process does not require a phone system license and a team's dedicated number. For users wi...
Conference call
This process only requires a phone system license or a team's dedicated number if conferencing in...
How to delete cookies in Safari
Go to your settings menu on iOS. Scroll down and select Safari. 2. Scroll down and sele...
Guide to Reset Staff Passwords & MFA Devices
This guide is applicable for all people leaders. The following instructions will guide you throug...
How to log into Microsoft 365 Email with MFA
Step 1: To log into your email, go to Microsoft 365 Step 2: Enter your YMCAHBB.CA email and pass...
How to install MS Authenticator (iOS/Android)
This is a guide to install the Microsoft Authenticator application which is the first step in enr...
Accessing Microsoft 365 & UKG Flow Chart
File Synchronization through Teams (Sharepoint)
The limit for a file or folder name is 255 characters. For example, if the full path to the file ...
File Sharing (Web)
File Sharing (by email): Microsoft official resource: Share OneDrive files and folders - Office...
AudioCodes Hardware Phone Guide
Contacts and Speed dial
This process does not require a phone system license or a team's dedicated number. To create a n...
How to check your voicemail
This process does not require a phone system license or a team's dedicated number. To check your...
How to configure your Teams voicemail
This process does not require a phone system license or a team's dedicated number. To set up you...
How to make a call
This process only requires a phone system license and a team's dedicated number if calling a 10-d...
Call Answering Options
Forwarding your calls to phone number, requires a phone system license and a team's dedicated num...
How to join a Call Queue
This process requires a phone system license and a teams dedicated number. To join a Call Queue ...
Yealink Hardware Phone Guide
Making a call by dialing the Number 1. Do one of the following: • Pick up the handset. • Press t...