Teams
User Experience - Basic
Contacts and Speed dial
This process does not require a phone system license or a team's dedicated number. To create a n...
How to add people to a call in progress
This process only requires a phone system license and a team's dedicated number if adding a 10-di...
How to check your voicemail
This process does not require a phone system license or a team's dedicated number. To check your...
How to configure your Teams voicemail
This process does not require a phone system license or a team's dedicated number. To set up you...
How to make a call
This process only requires a phone system license and a team's dedicated number if calling a 10-d...
Clearing Teams Cache
Step 1: Type settings in the search box, and then select the Settings app from the results. St...
How to place a caller on hold
This process does not require a phone system license or a team's dedicated number. To place a ca...
How to transfer a call in Teams
This process only requires a phone system license or a team's dedicated number if transferring to...
User Experience - Advanced
Call Answering Options
Forwarding your calls to phone number, requires a phone system license and a team's dedicated num...
Conference call
This process only requires a phone system license or a team's dedicated number if conferencing in...
Hide your caller ID
This process does not require a phone system license and a team's dedicated number. For users wi...
How to join a Call Queue
This process requires a phone system license and a teams dedicated number. To join a Call Queue ...
How to leave a Call Queue
This process requires a phone system license and a teams dedicated number. To leave a Call Queue...
How to call from the office main line
This process requires a phone system license and a teams dedicated number. You will also be requ...