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114 total results found

Backing Up Files to OneDrive

OneDrive

Step 1: Open OneDrive OneDrive can be opened through the taskbar, may be hiding in the hidden icon menu, or through the Start Menu     If your OneDrive icon is grayed out with a line through you are not currently logged in.  Step 1a: Login with your YMC...

Exporting Bookmarks

Chrome

Step 1: Click 3 stacked dots in top right Step 2: Click Bookmarks and Lists Step 3: Click Bookmark Manager Step 4: Click 3 stacked dots in the top right but below the address bar Step 5: Click Export Bookmarks Step 6: Choose your file name and l...

Exporting Favorites

Edge

Step 1: Click the Favorites icon Step 2: Click the 3 horizontal dots Step 3: Click Export Favorites Step 4: Choose your file name and location to save to and Click Save

Mobile App Management (MAM)

iOS

Personal devices are only supported through mobile application management (MAM). This allows us to configure protection policies and manage the organization’s data through these apps without managing the whole device like we do on corporate phones. To be able ...

Mobile App Management (MAM)

Android

Personal devices are only supported through mobile application management (MAM). This allows us to configure protection policies and manage the organization’s data through these apps without managing the whole device like we do on corporate phones. To be able ...

Clearing Teams Cache

Teams User Experience - Basic

Step 1: Type settings in the search box, and then select the Settings app from the results. Step 2: Select Apps > Installed apps, and then type Microsoft Teams in the search box. Step 3: Locate the New Microsoft Teams app from the results, select the ...

Printing in Color

Canon

All of our Canon copiers/printers are set to automatically print in black and white these steps will guide you through setting the printer to print your document in color. These settings will be changed after clicking Print and choosing the printer you wish to...

iPad AirDrop

iOS

HOW TO SETUP AIRDROP   Go to Settings   Then got to General, and click on AirDrop   You can see Receiving is off so you need to Select: Everyone for 10 Minutes.  This will authorize to AirDrop from the iPad to another device for this period of time. ...

Removing TrendMicro

Defender

Step 1 - Open the start menu and start typing Company Portal, Open Company Portal Step 2 - Click Apps on the left sidebar Step 3 - Find and Click HBB-TrendUninstall Step 4 - Click Install Installing this uninstaller will remove the previously used ...

Reset forgotten PIN

Windows

Device must be connected to the internet for this process to work Step 1 - From the login screen Click I forgot my PIN Step 2 - Enter your password and Click Sign in Step 3 - Verify MFA prompt Step 4 - Click Continue Step 5 - Enter your new PIN tw...

How to create a weblink shortcut on iOS

iOS

Open Safari on your iPhone/iPad. Go the website you wish to create a shortcut for (ie. https://hbb.weemarkable.ca) Tap the share button      4. Scroll down and select "Add to Home Screen."     5. You can customize the shortcut name if desired.  ...

Automatically save photos and videos with OneDrive on iOS

iOS

1.     Open your OneDrive app and then click on your photo   2.  Tap Settings , then Camera Upload 3.  Flip the toggle to enable Camera Upload and hit Confirm. If automatic camera upload isn’t working, or only some pictures are uploaded, follow these s...

How to delete Website Data in Safari

iOS

1.       Go to your settings menu on iOS. Scroll down and select Safari.   Then on the right side of the screen, go to the bottom and click on Advanced   3.       Click on Website Data nAnd hit “Remove all Website Data” and then hit “Remove”   ...

Windows Hello Setup - Reminder

Windows

Setting up Windows Hello allows your device to be fully authenticated, so that you won’t receive an MFA prompt every time you login, and your login will be faster. This is mandatory for all YMCA HBB Enterprise user devices.  Verify your MFA when prompted ...

Inbox Storage - how to check and free up

Outlook

*Any older emails you need saved should be moved into a folder that you won't remove anything from 1. Login to Outlook 2. Click the Settings gear icon 3. Click Account 4. Click Storage Here you can see your storage limit and how each folder contribu...

Salesforce App Login

Salesforce

1. Click the Gear Icon top right 2. Click the plus sign top right 3. Enter ymcahbb.my.salesforce.com in the host field    4. Enter a label name if you wish     5. Click Done 6. On the "Chatter" pop up Click Continue 7. Click Log in with Azure ...

How to clean Fedcap Installation

Fedcap

To clean the Fedcap application, please launch the Company Portal application from the Start Menu: Open the Apps section on the side bar and find "HBB-Fedcap Cleaner" or search for it using the top bar: Please click the "Install" button to start the proc...

iPad Hard Reset

iOS

iPad without a Home button 1. Press and quickly release the volume button closest to the top button. 2. Press and quickly release the volume button farthest from the top button. 3. Press and hold the top button until the device begins to restart. iPad wi...

How to set time zone & meeting hours in Outlook

Outlook Desktop/Laptop

Step 1 - Open Outlook in a browser. Step 2 - Click on the Gear icon displayed in the top right of the screen. Step 3 - Select Calendar and then View. Ensure (UTC -05:00) Eastern Time (US & Canada) is selected as the time zone shown below. Once that has been...

Scanning with Mobile App

PrinterLogic

1. Open PrinterLogic app Our instance URL is: https://ymcahbb.printercloud15.com/ 2. Click the Square in top left 3. Click Scan 4. Click + 5. Place document in scanning area PrinterLogic will automatically scan the document if it can define the d...