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This process only requires a phone system license and a team's dedicated number if adding a 10-digit number (ie 905-529-7102) to the call. Adding in another 365 teams' identity is free. To add someone to a call in progress, within Teams, please follow the fo...

This process does not require a phone system license or a team's dedicated number. To check your voicemail from Teams, please follow these steps: From the calls tab on the left side menu, select the Phone heading. From there, you can filter by voicemail or...

This process does not require a phone system license or a team's dedicated number. To set up your voicemail greeting in Teams, please follow the following steps: 1. Open the Teams client and sign into your account. 2. Click on the 3 dots in the upper-right ...

This process only requires a phone system license and a team's dedicated number if calling a 10-digit number (ie 905-529-7102) Calling a 365 teams' identity is free. To place a call in Teams, please follow the following steps: 1. Open the Teams client and s...

This process does not require a phone system license or a team's dedicated number. To place a call in progress on hold within Teams, please use the following steps: 1. While you are in a call, select more actions at the top of the window. Then select Hold, t...

This process only requires a phone system license or a team's dedicated number if transferring to a 10-digit number (ie 905-529-7102) Transferring to a 365 teams' identity is free. To transfer a call in progress to someone else within Teams, please follow th...

Forwarding your calls to phone number, requires a phone system license and a team's dedicated number. Forwarding to voicemail or another 365 teams' identity is free. Disclaimer Users are not advised to forward calls from their Teams number to their cellular...

This process only requires a phone system license or a team's dedicated number if conferencing in a 10-digit number (ie 905-529-7102) Conferencing in another 365 teams' identity is free. To start a conference a call in Teams, please follow the following step...

This process does not require a phone system license and a team's dedicated number. For users with a Team's dedicated number, your caller ID has been masked to your respective working location when calling using your Teams number. This has been done to prese...

This process requires a phone system license and a teams dedicated number. To join a Call Queue in Teams, please follow the following steps: 1. Open the Teams client (web/desktop) and sign into your account 2. Click on the 3 dots in the upper-right corner o...