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This is a guide to configure the UKG Pro application. Ensure that the UKG Pro application has been installed, https://help.ymcahbb.ca/books/ukg/page/install-ukg-classic-pro-application-iosandroid Please ensure that your account has been configured for MFA u...

If multi-factor authentication hasn't been setup, please use the following guides, https://help.ymcahbb.ca/books/multifactor-authentication/page/how-to-install-ms-authenticator-iosandroid https://help.y...

File Sharing (by email): Microsoft official resource: Share OneDrive files and folders - Office Support (microsoft.com) Note: There are usually a few different ways to do the same task in Office 365, this guide is to provide the steps as simple and easy to ...

The limit for a file or folder name is 255 characters. For example, if the full path to the file is over that character limit the sync will fail. This is due to the Windows API and you will be instructed to trim the path names to successfully synchronize your ...

This is a guide to install the Microsoft Authenticator application which is the first step in enrolling for Multi-factor authentication. Step 1 - Open the iOS app store/Google Play store or Comp Portal if using a corporate owned device. Step 2 - Download the...

Step 1: To log into your email, go to Microsoft 365 Step 2: Enter your YMCAHBB.CA email and password provided to you or your existing password. Step 3: You will be prompted by the following, Note: You can click "Don't ask again for 60 days" if you would lik...

This guide is applicable for all people leaders. The following instructions will guide you through the process of using a newly made tool which will allow you to perform a Password and/or MFA reset for your direct reports'. Step 1 - Login into your Microsof...

Go to your settings menu on iOS. Scroll down and select Safari.   2. Scroll down and select Clear History and Website Data 3. Then select Clear History and Data

Open an email message that you would like to print in Outlook. 2. Toward the top of the email message there are three dots as shown below. Click it and select print in the menu that appears. 3. Upon selecting print, the email message will appear in a...

Step 1: Go to the top right corner and click on these 3 dots. Step 2: Open History. Step 3: Click the trash can. Step 4: Click and change the “Time range” to “All time”. Step 5: Click to unselect “Browsing history” and “Downlo...

*******You must have proper access (read, send as, send on behalf [if applicable]) to utilize this functionality******* To add a mailbox to your personal email inbox, do the following: Log into your Office 365 account, open Outlook, right-click on the 'F...

The following guide is intended for users who would like to use the scan to email function on the canon copiers. In the past users were generally setup with a remote folder which requires users to be on site in order to get their scanned documents. Scan to ema...

Step 1 - Open Settings Step 2 - Scroll all the way down and Click Apps Step 3 - Click Contacts Step 4 - Click Contacts Accounts Step 5 - Click Exchange - If you do not see Exchange please scroll down to the bottom for further instructions Step 6...

Step 1 -      Visit https://mysignins.microsoft.com to view your sign in history Step 2 -      Select the Recent activity tab Step 3 -      Review these entries for any that look unfamiliar If everything looks like the sign-ins were from you, you can ex...

Intelligent recap leverages AI to automatically provide a comprehensive overview of your meeting, helping users save time catching up and coordinating next steps. Found on the new ‘Recap’ tab in Teams calendar and chat, users will see AI-powered insights like ...

Setting up Windows Hello allows your device to be fully authenticated, so that you won’t receive an MFA prompt every time you login, and your login will be faster. This is mandatory for all YMCA HBB Enterprise devices.  Step 1 - Open Settings  Step 2 - Accou...

Step 1: Go to the top right corner and click on these 3 dots. Step 2: Select Clear Browsing Data. Step 3: Select the "Advanced" heading. For time range, select "All time". Then select "Cookies and other site data" & "Cached images and files". Select "Cle...

This setup will only work if you're able to sign-in successfully to your email account. *If you are locked out of your account due to MFA please have your manager fill out this form to have your methods reset: People Leader Password/MFA Reset Form  Step 1. F...

Please see the guide on the left-hand side under "Attachments" for tips on logging into UKG, how to access the Learning Management System (LMS) to complete your training, view your pay statements, and more.