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126 total results found

Clearing cache and cookies (Chrome)

Chrome

Step 1: Go to the top right corner and click on these 3 dots. Step 2: Select Clear Browsing Data. Step 3: Select the "Advanced" heading. For time range, select "All time". Then select "Cookies and other site data" & "Cached images and files". Select "Cle...

Setting up the Authenticator App on a new device (Computer Required)

Multifactor Authentication

This setup will only work if you're able to sign-in successfully to your email account. *If you are locked out of your account due to MFA please have your manager fill out this form to have your methods reset: People Leader Password/MFA Reset Form  Step 1. F...

UKG Access Guide

UKG - Seasonal Staff

Please see the guide on the left-hand side under "Attachments" for tips on logging into UKG, how to access the Learning Management System (LMS) to complete your training, view your pay statements, and more.

How to add a printer from your computer/laptop (Windows 11)

PrinterLogic

Step 1 - On the taskbar to the left of the clock Click the upward arrow ^ to see hidden icons Step 2 - Click the Printer with green box icon Step 3 - A webpage will open showing all of the networked printers Step 4 - From the folder tree on the left C...

How to log into Microsoft 365 Email with MFA

Outlook Desktop/Laptop

Step 1: To log into your email, go to Microsoft 365 Step 2: Enter your YMCAHBB.CA email and password provided to you or your existing password. Step 3: You will be prompted by the following, Note: You can click "Don't ask again for 60 days" if you would lik...

Protect Y data while working remotely

Windows

To protect our Y's data while you're working from home, please make sure all the email attachments containing sensitive information (Members, clients, customers, staff info) are password protected.  Do not send the password in the same email that contains the...

Protect Y data while working remotely

Excel

To protect our Y's data while you're working from home, please make sure all the email attachments containing sensitive information (Members, clients, customers, staff info) are password protected.  Do not send the password in the same email that contains the...

Protect Y data while working remotely

Adobe Acrobat Pro

To protect our Y's data while you're working from home, please make sure all the email attachments containing sensitive information (Members, clients, customers, staff info) are password protected.  Do not send the password in the same email that contains the...

Setting up Password-less Login for Microsoft 365

Multifactor Authentication

A prerequisite for this guide is having the Microsoft Authenticator app configured on a mobile device. Passwords are not being eliminated anytime in the near future, but you can use them "less" often to authenticate to Microsoft 365 web services "password-les...

Reset a YMCA managed iPad

iOS

Step 1 - Click the Settings icon on your iPad Step 2 - Click the General tab Step 3 - Click Transfer or Reset iPad Step 4 - Click Erase All Content and Settings Step 5 - Click Continue Step 6 - Click Erase iPad Step 7 - Enter the iPad's Passcod...

How to Add Chat with me on Teams to email signature

Outlook Desktop/Laptop

Step 1 - Open your inbox Step 2 - Click on the Gear icon displayed in the top right of the screen Step 3 - In the Search box start typing signature and Click Email Signature when displayed Step 4a - Edit your email signature and add the following link be...

New Computer Sign-In

Windows

Connect to Wi-Fi before signing in Step 1 - Click the Internet Symbol  (bottom right) Step 2 - Connect to "YMCA Mobile" Once connected, proceed to the sign in steps: How to Sign In: Step 1 - Click your account name ("Other User" if your name is not there)...

How to Add an Email Signature

Outlook Desktop/Laptop

Microsoft Official resource: Create and add an email signature in Outlook.com or Outlook on the web - Microsoft Support Note: There are usually a few different ways to do the same task in Office 365, this guide is to provide the steps as simple and easy to u...

How to Test a Zoom Meeting

Zoom

Running a test meeting allows you to test your computer, browser, video, audio and internet before a Zoom meeting.  Step 1 - Open this link Zoom Test Meeting Step 2 - Click Join Step 3 - Click Open Link - A Zoom window should open, if Zoom is not logged i...

Use Web Browser to Access Outlook on Phones

Outlook Mobile

The use of Outlook for iOS and Android has been blocked due to licensing allowance.  To access your work email from your mobile device without a mail app, please use the web browser (Safari, Chrome, Firefox, etc.) on your mobile device.  Log in at outlook.of...

Training Enrollment Email from HBB

Outlook

Hi Everyone, If you received a training enrollment email similar to this, please go ahead and complete the training. It's part of the new HBB cybersecurity training campaign and the links within are safe to open. Thanks,

How to Add Automatic Replies (out of office)

Outlook Desktop/Laptop

Microsoft Official resource: Send automatic out of office replies from Outlook.com or Outlook on the web - Microsoft Support Note: There are usually a few different ways to do the same task in Office 365, this guide is to provide the steps as simple and easy...

How to follow group emails within Outlook

Outlook Desktop/Laptop

Select the Microsoft 365 group inbox. Once selected press the 3 dots. 2. Click the settings option. 3. Ensure the receive all email and events option is selected.